Last updated: October 11, 2026
30-Day Money-Back Guarantee
We want you to feel confident trying PawKindly SafeTrim™. If it is not the right fit for you, you may request a return within 30 days of delivery.
Starting a Return
Email support@pawkindly.store within 30 days of delivery and include your order number and a brief reason for the return. Please contact us before sending anything back so we can provide the correct return instructions.
Return Condition
SafeTrim™ may be opened and reasonably tested as part of our 30-day guarantee. Please return the product with its included components. Items that are intentionally damaged, altered, or missing major components may not qualify for a full refund.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns. If your item arrives damaged, defective, or incorrect, contact us and we will work with you on a replacement or return at no additional return-shipping cost.
Refunds
Once an approved return is received and reviewed, the refund will be issued to the original payment method. Your bank or card provider may require additional time to post the refund after it is issued.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, email us as soon as possible at support@pawkindly.store with your order number and photos where helpful so we can make it right.
Questions
For return or refund questions, contact support@pawkindly.store.